FAQs
- How long is raw data stored on the Webtrekk download server?
- What does "null" in a pivot table mean?
- What do the numbers mean that are shown when an analysis or report is loaded?
- What does the introduction of Google's Parallel Tracking mean for my campaign tracking with Webtrekk?
- What is the difference regarding campaign tracking between Webtrekk and Webtrends Analytics 10?
- Why do I still have missing values in categories after a reset or update?
- What is the difference between visits / sessions in Webtrekk and Google Analytics?
- How is a filter evaluated that contains "not equal *"?
- Why are new categories in the user management automatically assigned to certain roles?
- How does the parameter character limit apply to multiple values?
- Improved Device Detection in Webtrekk Analytics
- What is the difference between order value/revenue in Webtrekk and Google Analytics?
- Simple event-tracking of YouTube Videos in 3 steps
- How do I find individual websites in the Webtrekk data?
- Which parameters can be sent to Webtrekk?
- Why is the sum of new visitors and returning visitors not the number of visitors?
- Why is the media run time equal to 0?
- What is the URM visitor ID and where can I find it in the browser?
- Why are not all rows exported if export option is "Rows to export" = "All (Up to account limit)"?
- Why can I only create a limited number of parameters?
- Why do I have orders but no purchased products?
- What is the difference in capturing campaigns between Webtrekk and Matomo/Piwik (Pro)?
- How do I deal with a request for data access/deletion according to Art. 15 or 17 GDPR?
- Are there Browser plugins to check whether the tracking works?
- How does campaign recognition differ between Webtrekk and Google Analytics?
- How can I reduce the number of my active campaigns?
- Which options do I have to analyze returning users?
- Automatic Form Tracking in Single Page Applications
- Where does domain d1r27qvpjiaqj3.cloudfront.net come from?
- What are the possible causes for a drop or increase in traffic?