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FAQs

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  • Are Links from WhatsApp Tracked as Referrer?
  • Are there Browser plugins to check whether the tracking works?
  • Can products be tracked without providing a product status?
  • Do changes of custom metrics/formulas in Webtrekk Q3 affect Analytics reports containing them?
  • Does a visit count as ended when a user closes his browser?
  • Does Mapp Intelligence track https-pages as referrers?
  • Does the Scroll Position Plugin work with infinite scroll?
  • Fingerprint method
  • First Steps in the Demo Account
  • How can I make my pivot table load faster?
  • How can I reduce the number of my active campaigns?
  • How can I replace missing values ("-") in categories?
  • How can I restrict an analysis to certain hours? The calendar does not provide an option for it.
  • How can Short URLs be tracked?
  • How can you properly negate?
  • How can you recognize returning users that use the "Private" or "Incognito" mode of their browser?
  • How do I configure Mapp Intelligence in Tealium?
  • How do I deal with a request for data access/deletion according to Art. 15 or 17 GDPR?
  • How do I find individual websites in the Mapp Intelligence data?
  • How do I get a useful result for the heatmap on my responsive webpage?
  • How does an automatic limit cleanup work?
  • How does campaign recognition differ between Mapp Intelligence and Google Analytics?
  • How does the parameter character limit apply to multiple values?
  • How is a filter evaluated that contains "not equal *"?
  • How long is raw data stored on the download server?
  • How to prepare for the Google Chrome 80 update (SameSite)
  • Simple event-tracking of YouTube Videos in 3 steps
  • What are the differences between Mapp Intelligence and Google Analytics in terms of key dimensions and metrics?
  • What are the possible causes for a drop or increase in traffic?
  • What are the possible causes if I receive no or unexpected data?
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