FAQs
- How can you recognize returning users that use the "Private" or "Incognito" mode of their browser?
- Does a visit count as ended when a user closes his browser?
- What should I consider when setting up a global account?
- What is the difference between “Channel” and “Channel in the Customer Journey”?
- Why do uploads with umlauts or special characters not work correctly?
- How can I restrict an analysis to certain hours? The calendar does not provide an option for it.
- What happens if I assign two report categories with different access rights?
- Why can't I add another element to my report?
- Where are accesses via webmail clients shown?
- What are user filters and how do they affect the data view?
- What are the differences between Webtrekk and Google Analytics in terms of key dimensions and metrics?
- What is the hierarchy of Company, Account and Login?
- How long is raw data stored on the Webtrekk download server?
- What is a Webtrekk support package and what do I need it for?
- Why are dynamic time intervals sometimes 'wrong'?
- What does "null" in a pivot table mean?
- Can products be tracked without providing a product status?
- What do the numbers mean that are shown when an analysis or report is loaded?
- What does the introduction of Google's Parallel Tracking mean for my campaign tracking with Webtrekk?
- What is the difference regarding campaign tracking between Webtrekk and Webtrends Analytics 10?
- Why do I still have missing values in categories after a reset or update?
- What is the difference between visits / sessions in Webtrekk and Google Analytics?
- How is a filter evaluated that contains "not equal *"?
- How do I configure Webtrekk in Tealium?
- New Logic of the Totals Row
- Why are new categories in the user management automatically assigned to certain roles?
- How does the parameter character limit apply to multiple values?
- Improved Device Detection in Webtrekk Analytics
- What is the difference between order value/revenue in Webtrekk and Google Analytics?
- Simple event-tracking of YouTube Videos in 3 steps