Shows the share of returns on all orders.
Qty orders with Return value / Qty Orders
A user performed two orders:
- January: Order with Return
- February: Order without Return
The value for "Customer Profile Return shipment Share %" is 50%.
Please note that analyzing the development of this formula over time is usually not useful because there is no time reference.
The return must be passed to Mapp Intelligence using the predefined E-Commerce parameter "return value".