Shows the percentage of accesses, for which the following mandatory or optional process step was not accessed.
Calculation: "Process Step Exits" / "Process Step Amount" * 100
The fact on how the exit is counted specifically depends on the chosen validity in the configuration of the process:
- Validity "Process"
A user is counted as exit, when he doesn't access the subsequent process step within the visit and/or starts the process again before he finishes it. - Validity "Visit"
A user is counted as exit, when he doesn't access the subsequent process step within the visit. - Validity "Visitor"
A user is counted as exit, when he doesn't access the subsequent process step within the configured time period.